Doing things properly is what makes a business stronger.
As a way of operating.
DBIM was built around a simple belief: look after people, respect the planet and build businesses on sound foundations, and stronger commercial performance follows.
Raise the standard.
We're not here simply to help businesses pass audits or produce more paperwork.
We believe that when the foundations are right, health & safety, quality, environmental management and strong leadership stop being separate compliance exercises.
They become part of building a better business.
Three words.
Real meaning.
We deliberately keep our values simple. They're not there to fill a wall or sound impressive. They describe the character we want DBIM to show in the way we investigate problems, give advice and stand alongside our clients.
Curiosity.
Find it.Look beyond the obvious. Ask better questions. Understand what's really happening before deciding what needs to change.
Courage.
Face it.Be honest about what we find. Say what needs saying clearly and constructively, even when the answer is uncomfortable.
Loyalty.
See it through.Stay with the people affected by the problem. Help turn what we've learned into meaningful, lasting improvement.
Values mean very little if they don't change how you behave.
Curiosity, Courage and Loyalty describe the sort of business we want DBIM to be.
Our standards are how we hold ourselves accountable to them.
If a principle doesn't influence how we advise clients, treat people, price work or make difficult decisions, it's not much of a standard.
Standards we expect to be held to.
Curiosity, Courage and Loyalty describe the character we want DBIM to have. These standards describe what that should look like in practice. They influence how we advise, how we work and the decisions we're prepared to make.
01
Tell people what they need to hear.
CourageHonest advice comes before an easy conversation. If we believe something needs saying, we'll say it clearly and constructively, even when the answer isn't the most comfortable one.
02
Treat a client's people and business as if they were our own.
LoyaltyRecommendations should work for the people affected by them, the operation that has to deliver them and the business paying for them. Proportionate, practical and considered.
03
Leave people more capable than we found them.
LoyaltyGood consultancy shouldn't create dependency. We share knowledge, involve your people and build capability so the business becomes stronger in its own right.
04
Consider the environmental impact. Every time.
CuriosityEnvironmental performance shouldn't be considered only when it's written into a brief. If we see a relevant risk, opportunity or better way of doing something, we'll raise it.
05
Don't pull the ladder up behind us.
LoyaltyUseful knowledge shouldn't automatically stay behind closed doors. Where learning can be shared responsibly, we'll put it back into the sector and help raise standards beyond a single engagement.
06
Don't grow at the expense of people or planet.
CourageDBIM is a commercial business and we want it to succeed. But growth isn't worth pursuing when the price is compromising the principles the business was built around.
07
Be honest, even when it costs us the work.
CourageSometimes the right advice won't lead to another project. Sometimes we'll tell you that you don't need us. The quality of the advice shouldn't depend on what DBIM stands to gain from it.
Not aspirations.
Expectations.
These aren't standards we expect only from clients. They're standards clients, partners and our own people should be able to hold DBIM accountable to. If the way we behave doesn't reflect them, the words don't mean much.
The order matters.
People.
Decisions should work for the people affected by them, not simply satisfy a requirement on paper.
Planet.
Consider the wider environmental impact of the decisions we make and the way businesses operate.
Profit.
Create sustainable commercial value from strong foundations, rather than compromising them.
People → Planet → Profit. In that order. Look after people, consider the wider impact and build the right foundations. Sustainable commercial performance should follow.
People aren't the obstacle to the system. They're the point.
Tell people what they need to hear.
We won't tell a client what feels comfortable simply because it's easier. Honest advice has to come before an easy conversation.
Treat the business as if it were our own.
Recommendations should make sense for the people affected by them, the operation that has to deliver them and the business paying for them.
Look beyond the brief.
Environmental impact doesn't disappear because nobody asked about it.
If we see a relevant environmental risk, opportunity or better way of doing something during an engagement, we'll raise it.
What we learn through our work should help raise standards beyond one client. Where knowledge can be shared responsibly, we put useful insight back into the sector rather than keeping everything behind closed doors.
Profit matters.
Just not at any cost.
DBIM is a commercial business and we want it to succeed. We want to grow, build a great team and create something sustainable. But commercial success shouldn't require compromising the principles the business was built around.
We don't grow at the expense of people or planet.
Not every piece of work is worth taking. If an opportunity fundamentally conflicts with the standards DBIM is built around, we're prepared to walk away from it.
We're honest, even when it costs us the work.
Sometimes the right advice is that you don't need more consultancy. The quality of the advice shouldn't depend on what DBIM stands to gain from it.
Profit is the result, not the starting point. Build the right business, treat people properly and make good decisions, and commercial success should follow.
We don't want to be the biggest.
We want to help define what good looks like.
DBIM's ambition is to build a small, highly capable business with a national reputation across UK industry.
A business known not simply for telling clients what a standard says, but for helping organisations genuinely reach it and demonstrating that better standards lead to stronger businesses.
What this means when you work with us.
Values matter most when you can see them in the way someone behaves. These are the standards you should be able to hold DBIM to.
We'll challenge you.
Because Courage sometimes means saying the uncomfortable thing.
We'll ask before assuming.
Because Curiosity starts with understanding what's actually happening.
We'll stay with difficult problems.
Because Loyalty means more than being around when things are straightforward.
We'll build your capability.
Success should make you stronger, not more dependent on us.
We'll consider the wider impact.
Good decisions should work for the business, its people and the environment.
We'll tell you when we're not the answer.
Taking the work isn't always the right decision, for you or for DBIM.
Find it. Face it. See it through.
That's the standard we're building DBIM around.